HEARTON HOTEL NISHI UMEDA, Osaka – Your ideal downtown stay
Hotel Overview
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- Non-smoking rooms
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
Business
- Fax/Photocopying
Spa & Leisure
- Full body massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
The hotel offers a cozy stay with necessary equipment in a rather small room that can get warm and stuffy. The service was okay, with staff able to provide local info and assistance, though not overly welcoming. The location is ideal, close to Osaka station. The dining options were limited but worth the price, and facilities were satisfactory.
Upon arriving at the hotel, I immediately noticed the strong smell of smoke in the room, which was a bit disappointing. However, the affordable price made it more manageable. The room was small and lacked a coffee maker, but it did have a refrigerator, kettle, tea bags, and cups. The poor view was a downside, but the amenities provided added some value to the stay.
The hotel is conveniently located next to the rail, providing all basic requirements. The rooms were comfortable, although there was some noise from passing trains, even with the windows closed. The service was decent, although there were communication issues in English. The location is perfect for traveling around the city and catching a train to Kyoto. The dining experience was value for money but had limited options. The hotel offers facilities that meet basic needs.
The hotel's rooms were initially small but improved over time, becoming more spacious with a decent bathroom. They ended up being big enough for a comfortable stay. The service received varied from unfriendly encounters when seeking directions during a typhoon to helpful interactions despite language barriers. The location proved strategic for sightseeing near transportation hubs, while the dining option offered delicious Japanese foods at a good value. The hotel's facilities were sufficient for a pleasant stay.
The hotel's location near Osaka JR station and airport bus terminal is convenient for travel, but there are noise issues due to proximity to train tracks. The rooms, though a bit small and dated, were comfortable overall. The staff were generally polite and helpful, with a few exceptions, especially with directions. The dining experience was good, although noise from passing trains could be bothersome. The hotel offers nice free amenities at the reception. Prices are reasonable considering the value for money.
